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Auto Tensioner Flange Recall

Posted: Wed Feb 21, 2018 1:55 pm
by benyamin
So after attending a dealer today regarding a couple of outstanding recalls and making enquiries I was advised that my vehicle will be subject to an upcoming recall for a timing chain pre-tensioner. *facepalm*

I note mine is a MY10 VRX Sportback with a 4B12, but unsure of the scope.
I might make further enquires later this week when I pick up some parts...

EDIT: Have corrected the topic title...

Re: Timing Chain Pre-Tensioner Recall

Posted: Wed Feb 21, 2018 3:36 pm
by Lancer1993
That might be an old recall, I had similar about 3 years ago.

Easy way to check your Lancer is just click below and enter you VIN, it will show any outstanding recalls for your car.
https://www.mitsubishi-motors.com.au/cu ... le-recalls

Re: Timing Chain Pre-Tensioner Recall

Posted: Wed Feb 21, 2018 4:17 pm
by benyamin
Yeah, thanks. That's where I started (and the ACCC too). It's not listed there. I only had the belt and the wands listed. I got them to check a few others that my VIN was in had already been rectified (e.g. brake booster check valve). After discussing the sunroof one with them, they mentioned they new about that one and that it and this one where about to be announced. It was my understanding that dealers have been informed, but parts have yet to be sourced and notices to owners have yet to be sent. It does seem a little odd because I thought it would have been listed at the following link too:
https://www.productsafety.gov.au/recalls/browse-all-recalls?f%5B0%5D=field_accc_psa_product_category%3A4913

EDIT: Square bracket replacement for bbcode to make it clickable... :sigh:

Re: Timing Chain Pre-Tensioner Recall

Posted: Wed Feb 21, 2018 5:39 pm
by burfadel
The recalls were issued today. Just curious, when they do they mail out, is it Mitsubishi relying on vehicle registration information, or is it based on purchase information whereby if you move it will be sent to your old address?

Re: Timing Chain Pre-Tensioner Recall

Posted: Wed Feb 21, 2018 6:15 pm
by benyamin
Yeah, funnily enough I missed that when I posted this arvo...!

It's whatever Owner Details MMAL has on file for the VIN.

If you need to update their records, you can do so by:
Then set the "Type of enquiry" to "Update Owner Details" and fill out the rest of the form...

P.S. Have corrected a typo in the ACCC link above, so it will only display Mitsubishi recalls...

Re: Timing Chain Pre-Tensioner Recall

Posted: Wed Feb 21, 2018 6:28 pm
by benyamin
I just noticed the defect is listed as:
"The engine auto tensioner flange may crack under high load driving conditions, which may cause the drive-belt to fall off."
So now I'm wondering if this is the same recall. The Service guy did confirm it was for a timing chain.
Looks like I'm about to lose an hour in the shop manual...

Re: Timing Chain Pre-Tensioner Recall

Posted: Wed Feb 21, 2018 6:41 pm
by Lancer1993
I know the last recall I had it felt with and then a few weeks later the letter came in the mail LOL

Damn, I'm on the list for the engine auto tensioner flange...
https://www.productsafety.gov.au/recall ... -outlander

Just rerun my VIN on the other link and nothing.

I'll be near the dealer tomorrow so will book the car in for next week for the check.

benyamin wrote:Looks like I'm about to lose an hour in the shop manual...

I had to take in my 'new' 09 VRX the week after I picked it up about 3 years ago because of some recalls, which I knew about before the delivery day and they said they would take care of it... they didn't.

So I was without my new ride for the day, luckily I worked just around the corner so not a big hassle.

FYI the drive belt (aka fan belt) is different to the timing chain.

Re: Auto Tensioner Flange Recall

Posted: Thu Feb 22, 2018 10:39 am
by benyamin
After picking up some parts at the dealer today, I believe this is the recall posted at the ACCC yesterday.

As such I have updated the title.

Re: Auto Tensioner Flange Recall

Posted: Thu Feb 22, 2018 1:52 pm
by Lancer1993
Asked the dealer today (9am) and right now its an advisory, and as such they can't do anything for this. Unless that info changed during the course of the day.

Re: Auto Tensioner Flange Recall

Posted: Thu Feb 22, 2018 2:06 pm
by benyamin
They're still waiting for parts and the actual service bulletins. MMAL will trickle out the letters so that the dealerships aren't overwhelmed.

Re: Auto Tensioner Flange Recall

Posted: Thu Feb 22, 2018 2:27 pm
by Lancer1993
I just want mine dealt with in the next few months before a planned 10,000km road trip later in the year.

Re: Auto Tensioner Flange Recall

Posted: Thu Feb 22, 2018 3:33 pm
by benyamin
Yeah, that's understandable, Craig. At least IMHO. :lol:

Perhaps you could share that with MMAL and get some priority attention? Probably need to follow up with a call to 1800 931 811 if they don't get back to you. I'd expect some duck shoving, so I'd get your ducks in a row beforehand by making sure their owner records are up to date first (notably your preferred dealership).

Re: Auto Tensioner Flange Recall

Posted: Thu Feb 22, 2018 4:39 pm
by Lancer1993
All I wanted to do was book it in, as I understand they need to check it first. Now whether they need stock on hand so they can replace the part if needed is probably the reason.

I've got a little time, so no rush just yet. And the records should be okay as I got sent the last notice... 2 weeks after I got the car checked LOL

Re: Auto Tensioner Flange Recall

Posted: Wed Feb 28, 2018 7:49 am
by Quismiff
searchable list Tensioner VIN List for finding if your vehicle is affected.

Re: Auto Tensioner Flange Recall

Posted: Wed Feb 28, 2018 1:30 pm
by benyamin
Mitsubishi must have also updated their back end in the last couple of days. Searching with my VIN via their tool reveals:

Recall ID: ADV012 - Advance Notice Campaign 010144 : Engine Accessory Belt Tensioner Inspection - [Waiting On Parts Availability]

The engine auto tensioner flange may crack under high load driving conditions, and this may cause the drive-belt to fall off. If the drive belt falls off, the engine warning light will illuminate, a loss of power steering assistance will occur, the battery will discharge and the engine may overheat and stall. This may pose an accident risk to the driver and other road users.

Recall ID: ADV015 - Advance Notice Campaign 010147 : Sunroof Replacement - [Waiting On Parts Availability]

The sunroof glass outer frame adhesive may become weak due to inappropriate resin material. As a result the sunroof glass may detach from the outer frame when driving. If the sunroof detaches from the frame while the vehicle is in use it may pose an accident or injury risk to the vehicle occupants and other road users.

Will cross post in the Sunroof Recall Thread too...